Welcome

Log House Cottage
Small batch hand dyed yarns and fibers for knit, crochet, weaving and spinning

Payments

I except payments through esty check out
They have a large variety of ways to pay
credit / debit cards and pay-pal

Digital downloads

Your files will be available to download once payment is confirmed.

Shipping

I offer Flat Rate Shipping. 1 skein or 10 will all be the same.
( this rate is the average post rate for 1 skein additional items or on me)

I ship purchases via Canada Post Air
Please allow for 3-5 business days for order completion and fulfillment.
Items are often ready to ship the next business day after order completion.
Depending on your location shipping takes 4-14 business days, some locations may take longer.

I will make every effort to get your treasures to you as quickly and safely as possible.

If you live in the Ottawa area and would like to save the shipping charge contact me to arrange pick up and payment at one of the markets I attend
The on farm shop is open by appointment please contact us 24-48 hr in advance.
Sundays Ottawa farmers market lansdowne park All year


Note able shipping overages will be refunded.

Import duties - taxes or VAT charges if any vary from location to location and are the responsibility of the buyer

Returns & Exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Returns and exchange details

Due to the nature of the product Log House Cottage does not accept returns or exchanges
Please contact me if you have any issues with your order

Additional

If you are unhappy with your item for any reason please contact me direct and I will do my very best to fix it.
We do not except returns or exchanges. For extenuating circumstances please contact us immediately to rectify the situation .

Frequently Asked Questions

If you are Local or visiting the Ottawa area and would like shop in person, You can find us at the Ottawa Farmers Market every Sunday or the farm cottage shop is open Saturdays. A map can be found on the Facebook page .

If you are Local or visiting the Ottawa area and would like shop in person, You can find us at the Ottawa Farmers Market every Sunday or the farm cottage shop , check facebook for a map

www.instagram.com/loghousecottage

www.instagram.com/loghousecottage

www.twitter.com/loghousecottage

www.twitter.com/loghousecottage

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